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Our Terms

Terms & Condition

Repair Terms & Conditions

By authorizing a repair with Shafi Wireless Inc., the customer acknowledges and agrees to the following terms and conditions:

1. Repair Warranty

  • All parts installed by Shafi Wireless Inc. are covered by a 14-day warranty from the date of repair.
  •  The warranty covers manufacturing defects or failure of the installed part under normal use.
  • Warranty claims must be reported within the 14-day warranty period.
  •  Proof of repair or the original invoice may be required for warranty service.

2. Physical & Accidental Damage

  • Physical damage is not covered under warranty.
  • This includes, but is not limited to, cracked or broken screens, dents, drops, liquid damage, bent devices, damaged connectors, scratches, impact damage, or other signs of accidental or physical damage. 
  • Damage caused after the repair, including damage caused by improper handling, installation, or use, is not covered.

3. Water & Liquid Damage

  • Liquid or water damage is not covered under the warranty.
  • Devices that have been exposed to water, moisture, or other liquids may be refused warranty service.

4. Shipping & Transportation

  • Shafi Wireless Inc. is not responsible for any loss, theft, damage, delay, or misplacement that occurs during shipment or transportation once the package has been handed over to the shipping carrier.
  • Customers are responsible for ensuring that devices are packaged securely when sending them to Shafi Wireless Inc.
  • Customers are responsible for any shipping costs associated with sending a device for warranty inspection or repair unless otherwise agreed upon.

5. Pre-Existing Damage

  • Shafi Wireless Inc. is not responsible for pre-existing damage, defects, or issues that were present before the repair.
  • Additional issues discovered during or after the repair may require additional repair costs.

6. Data & Personal Information

  • Customers are responsible for backing up all data before submitting a device for repair.
  • Shafi Wireless Inc. is not responsible for lost, corrupted, or inaccessible data resulting from the repair process, device failure, or pre-existing conditions.

7. Warranty Inspection

  • All warranty claims are subject to inspection by Shafi Wireless Inc.
  • A warranty claim does not automatically guarantee a replacement or refund. The device and installed part must be inspected to determine whether the issue is covered under these terms.

8. Customer Authorization

By approving the repair, the customer confirms that they have read, understood, and agreed to these Repair Terms & Conditions.

Shafi Wireless Inc. reserves the right to refuse warranty coverage where the damage or failure is determined to be outside the conditions of this warranty.